Data Protection

Lilbet Privacy Policy – How We Keep Your Information Safe

At Lilbet, your privacy is our top priority. This page explains in plain English exactly how your personal data is collected, how it's used, and how we keep it safe.

Last updated: 1 January 2026

How We Protect Your Information

A quick overview of the key pillars of Lilbet's Privacy Policy.

SSL encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data.

No Sale of Data

Lilbet never sells your personal data to third parties. Your name, address, and payment details are never passed on to advertisers.

Your controls

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Secure Data Storage

All user data is stored on secure servers. Regular security audits and updates ensure your information stays protected.

Cookie Transparency

We are clear about which cookies we use and why. You have the option to disable non-essential cookies at any time.

Minimal data collection

Lilbet only collects the information that's necessary. We don't ask for anything beyond what's needed to provide our services.

01 Introduction & Scope

Welcome to Lilbet. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it safe. By using the Lilbet website, mobile app, or any of our digital channels, you agree to this Privacy Policy.

This policy applies to all users of the Lilbet platform — both registered members and guests. We believe transparency is the foundation of trust, so we are committed to keeping you fully informed about how your data is used.

Lilbet's privacy policy is built in compliance with international data protection standards and applicable local laws. We always respect your right to privacy. If anything in this policy is unclear, please reach out to our support team.

This Privacy Policy is an integral part of Lilbet's Terms and Conditions. Reading both together will give you a clear understanding of your rights and responsibilities.

02 What information we collect

Lilbet only collects the information needed to provide you with the best service. We believe that a minimal data collection approach is the most ethical practice.

Data Type Example How We Collect It
Identity information Name, date of birth, national ID number Registration Form
Contact information Email, mobile number, address Registration & profile updates
Financial information Payment methods, transaction history Deposits & Withdrawals
Technical information IP address, device information, browser Automatically (at login)
Behavioural information Betting history, game logs, page visits While using the platform
Contact Information Support chat, email correspondence When communicating with our support team

Information Collected from Third Parties

In some cases, we may also receive information from trusted third parties, such as identity verification agencies, payment processors, or KYC service providers. This data is used solely to confirm your identity and prevent fraud.

Your full payment card number and PIN are never stored on Lilbet's servers. Payment information is processed through a secure payment gateway.

03 Purpose of Data Use

Lilbet uses your data only for specific and legitimate purposes. We never use your information beyond what is necessary or outside of approved purposes. The key reasons we use your data are outlined below:

  • Account Management: To create, verify, and maintain your account.
  • Service Delivery: To ensure smooth operation of betting, gaming, and payment services.
  • Identity Verification: To prevent fraud and unauthorized access.
  • Legal Obligation: To comply with anti-money laundering requirements and regulatory obligations.
  • Customer Service: To respond to your complaints and queries.
  • Platform improvement: To improve our services and develop new features.
  • Personalised experience: To send you promotions and offers tailored to your preferences (subject to your consent).
  • Security: To detect and prevent suspicious activity.

You can opt out of marketing communications at any time from your profile settings. However, important account-related notifications will always be sent.

04 Data sharing policy

Lilbet never sells your personal data or shares it with third parties for advertising purposes. In certain situations, limited information may need to be shared — but only the minimum necessary data is disclosed.

When your information may be shared

  • Payment processors: To process transactions via bKash, Nagad, Rocket, and bank transfers.
  • Identity Verification Services: With trusted agencies to complete the KYC process.
  • Legal Authorities: With government authorities when required by court order or legal obligation.
  • Technology Partners: With software providers that support platform operations (under confidentiality agreements).
  • Business Transfer: In the event of a company merger or acquisition (with advance notice).

We have privacy agreements in place with all third-party partners. They are bound to protect our users' data and may not use it beyond the specified purpose.

All international data transfers are carried out with internationally recognised safeguards in place. Your data is never sent to countries with inadequate protection standards.

05 Cookies & Tracking Technologies

Lilbet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience. The types of cookies we use and their purposes are explained below.

Cookie Type

  • Essential cookies: Essential for the platform to function properly. Maintains login sessions and ensures security. These cookies cannot be disabled.
  • Functional Cookies: Remembers your preferences such as language settings or layout choices, and personalises your experience accordingly.
  • Analytics cookies: Monitors platform usage to identify which pages are visited most. This information is used to improve our services.
  • First sign-in cookie: Used for secure login and session management.

You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect the functionality of some platform features.

06 Data Retention Period

Lilbet does not retain your data beyond what is necessary. Separate retention periods are defined for different types of information.

Data Type Retention Period Reason
Account information 5 years after account closure Legal & regulatory obligations
Financial Transactions 7 years from the date of transaction Financial & Legal Requirements
Betting History 3 years after account closure Dispute resolution & audits
Support Conversations 2 years after resolution Service Quality Improvement
Cookie Information Until end of session or up to 1 year By cookie type
Marketing Consent Until Opt-Out Personalised communications

Once the retention period ends, data is securely deleted or anonymised. Any data retained longer due to legal obligations will be used solely for that specific purpose.

07 Your data rights

As a Lilbet user, you have several important rights over your personal data. To exercise any of these rights, please contact our support team.

Right to access your data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

If your information is inaccurate or incomplete, you can request that it be corrected.

Right to Erasure

In certain circumstances, you can request that your data be deleted. However, some information may need to be retained to meet legal obligations.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to data portability

You have the right to receive your data in a portable format and transfer it to another service.

Right to Object

You can object to marketing communications or specific types of data processing.

Once you submit a rights request, we will respond within 30 days. For complex cases, this may be extended by up to 60 days, and you will be notified in advance.

08 Children's Privacy Protection

Lilbet is an adult platform. We do not knowingly collect information from anyone under the age of 18. Age is verified during registration, and minors are not permitted to create an account.

If a minor has created an account by mistake and it comes to our attention, the account will be immediately closed and all collected data will be deleted. Parents or guardians with concerns are encouraged to contact us.

Lilbet's services are strictly for adults aged 18 and above. Parents are encouraged to use parental control software to prevent minors from accessing this platform.

09 Data Protection Security Measures

Lilbet uses the latest technology and practices to protect your personal data. Our security infrastructure meets the highest standards in the industry.

Technical Security

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Sensitive data stored in our database is kept in encrypted form
  • Firewall and anti-DDoS protection active around the clock
  • Supports two-factor authentication (2FA)
  • Automated system for detecting suspicious activity

Administrative safeguards

  • Only authorised staff can access user data
  • All staff receive regular training on data protection
  • Regular internal and external security audits are conducted
  • A rapid response plan is in place for data breach incidents

Please note that no information transmitted over the internet is 100% secure. We take every measure to protect your data, but absolute security cannot be guaranteed. Keep your account password strong and never share it with anyone.

If you notice any unusual activity on your account, contact our support team immediately and change your password.

10 Privacy Policy Updates

Lilbet reserves the right to update this Privacy Policy when needed. Changes may be made due to service improvements, legal updates, or technical upgrades.

For significant changes, we will notify you via email or a clear notice on the platform. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. We recommend visiting this page regularly to stay up to date.

11 Contact & Complaints

If you have any questions, concerns, or requests to exercise your data rights regarding our Privacy Policy, please get in touch. Our data protection team will handle your request promptly and with care.

  • Email: support@lilbet.ws
  • Live Chat: Log in to the platform and reach our 24/7 support team
  • Response Time: 48 hours for general requests, 30 days for data rights requests

Your privacy genuinely matters to us. Don't hesitate to reach out with any concerns – we're always here to help.

Privacy FAQs

The most frequently asked questions from users about the privacy policy.

No, Lilbet never sells your personal data to third parties. We only share limited information with partners necessary to deliver our services, and only under confidentiality agreements.

After account closure, certain data may be retained for a set period due to legal obligations. Once that period expires, all data is securely deleted. See the "Data Retention Period" section for details.

No, your betting history is completely private. Only you and authorised Lilbet staff (for security and compliance purposes) can access this information. It is never shared with anyone else without a legal order.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings. You can also contact our support team. Please note that essential account-related notifications cannot be turned off.

Your phone number is used only for account verification, security alerts, and promotional SMS with your consent. It is never shared with third-party advertisers.

To request a copy of your data, contact us at support@lilbet.ws or via live chat. Once your identity is verified, we will send your data in a standard format within 30 days. This service is free of charge.
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